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Privacy Policy

Last Modified: September 12, 2022

Thank you for your interest in theGrace Hardison TEFL University online programs . This privacy policy (the “Privacy Policy”) describes how Grace Hardison TEFL University collects, uses, and discloses information from and about you when you visit and usewww.grace hardisontefluniversity.com (the “website”), as well as your ability to control certain uses of that information. It also describes certain data protection rights which apply, subject to applicable law, including a right to object to some of the processing which Grace Hardison TEFL University carries out. More information about your rights, and how to exercise them, is set out in Accessing and Managing Your Personal Information below.

Grace Hardison TEFL University respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. By accessing or otherwise using the Website, you agree to the terms and conditions of this Privacy Policy, which is incorporated into the Terms of Use, and to Grace Hardison TEFL University’s collection, use, and disclosure of your information in accordance with this Privacy Policy, where such agreement is permitted by applicable law. If you choose to apply or enroll in Grace Hardison TEFL University programs, use of your personal information, including your education records, if applicable, will be governed by the privacy policiies.

We regularly review our compliance with this Privacy Policy. Whenever we receive a formal complaint, we make best efforts to contact the person who made the complaint to attempt to resolve their concerns. If you have any questions about the use of your information, or the contents of this Privacy Policy, please contact us via the website.

Collection of Information

Information You Provide

Grace Hardison TEFL University collects information from you when you choose to provide it to us. For example, we collect your information when you submit a webform requesting information about our programs, or otherwise contact us or provide information to us through the Website. The information we collect includes personal information – such as your name, address, e-mail address, telephone number, and the content of any communications that we exchange – as well as non-personal information when you:

  • indicate an interest in the Program (you may unsubscribe from promotional emails by clicking “unsubscribe” on the emails you receive from us);
  • create an account;
  • register or apply for the Program, either directly with us, through your employer, or through some other means;
  • make a payment;
  • participate in our surveys, promotions, and competitions;
  • sign up for a newsletter;
  • communicate with us, for example to submit queries regarding the website; and
  • use the website.

Tracking Options and Do Not Track Disclosures 

Check the “Help” or “Settings” menu of your browser or operating system to learn how to change your tracking settings or Cookie preferences.  On your mobile device, you can adjust your privacy and advertising settings to limit tracking for advertising or to control whether you receive more relevant advertising.

Failure to Provide Personal Information

Failure to provide certain information may make it difficult or impossible for you to access some services through the website. You should ensure that personal information submitted to us is accurate and up-to-date. For example, we need a current email address to communicate with you about our programs.

Children’s Privacy

We do not direct the website to, nor do we knowingly collect any personal information from, children under the age of 16.

How We Use Your Information

Purposes for Collecting and Processing Personal Information

We process personal information under the following legal bases:

  • To fulfill a contract or take steps linked to a contract, including:
    • providing our services;
    • verifying your identity;
    • taking payments;
    • communicating with you.
  • To conductGrace Hardison TEFL University business and pursue our legitimate interests in marketing our business, ensuring that we conduct our business in line with our objectives, improving and developing our products and services, and keeping our records accurate and up to date. This includes:
    • using your information to provide products and services you have requested and responding to any comments or complaints you may send us;
    • personalizing your experience with the website and helping us to better respond to your individual needs;
    • targeting advertising to individuals with similar interests or characteristics through services offered by third parties;
    • developing new products or services or conducting analyses to enhance current products and services;
    • reviewing the usage and operations of the website and analyzing and improving the website (we continually strive to improve the website based on the information and feedback we receive from you);
    • contacting you for legitimate business purposes;
    • using personal information to invite individuals to take part in market research;
    • where consent is not required by applicable law, for direct marketing purposes;
    • protecting the security and functionality of the website, including using personal information you provide to investigate any complaints received from you or from others about the website or our products and services.

You may also have the right to object to our use of your personal data on the basis of our legitimate interests as described at the outset of this policy.

  • Where you give us consent. This includes:
    • where consent is required by applicable law, sending you direct marketing in relation to our relevant products and services, or other products and services provided by Grace Hardison TEFL University.
    • on other occasions where we ask you for consent, using the data for the purpose which we explain at that time.
  • For purposes which are required by law. This includes:
    • in response to requests by government or law enforcement authorities conducting an investigation;
    • using personal information in connection with legal claims, compliance, regulatory and investigative purposes as necessary, including disclosure of such information in connection with legal process or litigation.
  • For reasons not described in this Privacy Policy where the reason is compatible with the purpose for which we originally collected your information and where such use is lawful.

Processing Information at the Direction of Grace Hardison TEFL University

In some instances, Grace Hardison TEFL University may collect and process your personal information at the direction of Grace Hardison TEFL University, for instance processing certain of your application materials provided to or received from Grace Hardison TEFL University.

Use of De-identified, Aggregate or Anonymized Information

We use de-identified, aggregate or anonymized information to help us analyze the use of the website. Where permitted by law, this Privacy Policy does not limit our use or disclosure of de-identified, aggregate, pseudonymous or anonymous information, and we reserve the right to use and disclose such information to our partners, advertisers, and other third parties at our discretion.

How We Disclose Your Information

Grace Hardison TEFL University shares your information with other entities or individuals in the following limited circumstances:

  1. We may share your information with our internal academic advisory board in order to provide the programs, track your participation in the Program, and/or fulfill our contracted responsibilities to you.
  1. The Grace Hardison TEFL University Family of Companies: Where you have expressed interest or given your consent, we share your information with the Grace Hardison TEFL University family of companies to provide you with information about other educational programs.
  2. Service Providers: We share your information with third parties that provide business, professional, or technical support functions for us. In particular, we use third-party providers for website hosting, maintenance, marketing services, courier services, certification services, business operations, payment services, and identity verification services (“Service Providers”). These Service Providers are only given access to your information to the extent necessary to process your information and/or provide services to Grace Hardison TEFL University, and they are prohibited from using or sharing your information for any other purposes. Where permitted by law, Grace Hardison TEFL Universitydiscloses limited information about you to Service Providers to serve relevant advertising on third party platforms to you or to other audiences.
  3. Your Employer: We share your information with your employer, in the event that the employer is paying for your Program. Information disclose in this case shall include Program performance information, unless otherwise expressly agreed in writing with Grace Hardison TEFL University.
  4. Potential Employers: Where you choose to apply for jobs, we will share your information with potential employers upon your permission. Information disclosed in this case shall include the verification of your certification, or other information that you make available to Grace Hardison TEFL University.
  5. Legal Matters; Safety: We access or share your information to satisfy any applicable law, regulation, legal process, or governmental request; in connection with an investigation on matters related to public safety; as permitted by law; or otherwise as required by law. We disclose your information to protect the security of Grace Hardison TEFL University, the website, servers, network systems, and databases. We also disclose your information, as necessary, if we believe that there has been a violation of our Terms of Use (including investigation of potential violations thereof), any other legal document or contract related to the website, or the rights of any third party.
  6. Fraud; Security: We access and disclose your information to detect, prevent, or otherwise address fraud, security or other technical issues.
  7. Consent; Other: We share information with third parties when we have your consent or otherwise as described to you at the point of collection.
  8. Sale or Transfer of Business or Assets: Grace Hardison TEFL University may sell or purchase assets during the normal course of our business. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use your information in a manner that is consistent with this Privacy Policy.

International Transfers: We transfer personal information from the European Economic Area (“EEA”) to other countries, including the United Kingdom, United States and South Africa. Where information is transferred outside the EEA to a third party in a country that is not subject to an adequacy decision by the EU Commission, data is adequately protected by Standard Contractual Clauses or a Service Provider’s Binding

Corporate Rules.

Information Security and Data Retention

We are committed to protecting the security of your information. We maintain what we believe to be appropriate physical, electronic, and managerial procedures to safeguard and secure your information and to prevent unauthorized access, maintain accuracy, and ensure appropriate use of your information. The accuracy, safety, and security of your information also depend on you. Where we have given you – or where you have chosen – a password for access to any parts of the website, you are responsible for keeping this password confidential. We ask that you not share your password with anyone. Even though we do our best to protect your information, the transmission of information via the internet is not completely secure, and we cannot guarantee our security measures. We are not responsible for any unauthorized access to or acquisition of your information.

We retain your personal information for as long as we have a relationship with you. We also may retain your personal information for longer period of time which enables us to:

  • Maintain business records for analysis and/or audit purposes;
  • Comply with record retention requirements under the law;
  • Defend or bring any existing or potential legal claims;
  • Address any complaints regarding the services;
  • Enforce our commercial agreements; and
  • Support our legitimate interests, as described in this Privacy Policy.

Accessing and Managing Your Personal Information

If you have created a profile after applying to or enrolling in a Program, you may access your personal information through your user profile.

In some instances, you may be eligible to (a) ask us for a copy of your personal information; (b) correct, delete, or restrict processing of your personal information; and/or (c) obtain the personal information you provide to us in a structured, machine readable format. In addition, you may have the right under applicable law to object to the processing of your personal information in some circumstances.

Your rights regarding your personal information may be limited, for example, if fulfilling your request would reveal personal information about another person or would infringe the rights of a third party (including our rights), or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of the relevant exemption upon which we rely when responding to any request you make.

Our use of certain personal information is necessary for us to provide information to you about the Program or to provide services to you through the website or otherwise. If you choose not to provide this personal information or request that Grace Hardison TEFL University delete or restrict the processing of this personal information, you may not be able to participate in the Program, and we may not be able to provide you with other services, including those provided through the website or advertised about the program.

If you wish to access or delete your information as described in this section, please contact us via the website.

Additional Information

Education Records

You may have specific rights relating to the disclosure of any personal information that you provide to us and/or education records that we may create about you. You also may have specific rights related to accessing and/or updating your personal information. Certain information may be excluded from education records made available for inspection, within the bounds of the law and our confidentiality undertakings with third parties. You may also request amendment of education records that you believe are inaccurate, misleading or in violation of your rights.

Public Forums; Publicly Available Content

Any information you may disclose through the website on message boards, in chat rooms, or on other public areas, such as on webinars that you may attend about the Program, may be viewed by others, including your classmates and learning facilitators. Please exercise caution when disclosing personal information in these public areas. If you do not want Grace Hardison TEFL University to store metadata associated with your content, please remove the metadata before uploading your content.

Third-Party Content 

The website may also offer you the ability to interact with content provided by third parties not affiliated with Grace Hardison TEFL University (“Third-Party Content”). Third-Party Content linked to or embedded on this Website is governed by the privacy policies of those third parties. Your use of Third-Party Content is subject to each site’s privacy policy, which may be different from ours. We have no control over the information that is collected, stored, or used by Third Party Content.

Questions or Concerns About this Privacy Policy 

You may direct any questions or concerns regarding this Privacy Policy to us via the website. We review this Privacy Policy from time to time and reserve the right to make changes to this Privacy Policy at any time. If we do make material changes, we will give notice via the Website or by otherwise notifying you.

If you live in the European Union or the United Kingdom, you may have the right to file a complaint with your Data Protection Authority. The relevant data controller will be charged with making decisions regarding the purposes and methods of processing of data under the terms of this Privacy Policy.